
Frequently asked questions
We all know that weather in South Mississippi can change dramatically in a short period of time. To ensure safety of the children, we will not setup if there is any chance of rain in the forecast for the event time, We encourage all clients planning an outdoor event to have an alternate indoor location available. If there is no indoor location available, we can reschedule your event within 1 year from the event date based upon availability.
Soft Play equipment can get very hot when setup in the direct sunlight. Therefore, it is recommended that all outdoor setups on hot and/or sunny days are in shaded area such as under a tent or patio covering.
We collect a $160.50 (taxes included) refundable damage deposit with each rental. If the equipment is returned in the same condition in which it was delivered, then this fee is refunded within 48 hours. In the event that there is any damage to the equipment during the rental period, this deposit will be used toward the repair and replacement of any damaged materials. If the damage is greater than $160.50, the client will be invoiced for any additional damages.